Privacy Policy

Effective Date: 09 May 2025

Information We Collect

  • Phone numbers provided voluntarily by customers for SMS notifications (e.g., billing, appointment reminders).

  • Consent records for SMS communications.

How We Use Your Information

  • To send operational and transactional SMS notifications.

  • To improve service delivery and customer support.

Information Sharing

  • We do not share your phone number with third parties for marketing or promotional purposes.

  • Data may be shared with service providers solely to deliver SMS services (e.g., telecom partners).

Security

  • Encrypted storage of customer data.

  • Regular audits of third-party vendors.

Your Rights

  • Opt out anytime by replying STOP to SMS messages.

  • Request data deletion by contacting email or phone.

Contact Us

For questions, email scheduling@plumb-squad.com or 1 (312) 278-7900